Virus protection programs can stop, block, or otherwise prohibit proper installation of many programs. Before installation, please completely disable and turn off all such programs, then end all unnecessary background tasks and processes.
Click here for steps on ending background
tasks
After your background processes have been closed, try running the installation program again. When the installation is complete, you may turn your anti-virus protection programs back on. We do not recommend running protection programs while playing our games as conflicts, such as difficulty saving, may occur.